Return Policy
Return Policy
Bixby Merch items are custom printed when you order. For that reason, we do not offer returns or exchanges for size, color preference, or change of mind.
Damaged, defective, or misprinted items
If your order arrives damaged, defective, or with an obvious print mistake, contact us. We will review the issue and help resolve it. Please send:
- Your order number
- A short description of the problem
- Clear photos of the item and packaging if relevant
Cancellations
Most orders move into production quickly (often within about 30 minutes). We will attempt to cancel if you contact us immediately, but once printing has started we usually cannot stop the order.
Contact
BixbyMerchSupport@gmail.com · 918-863-5600